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Version: 2.00

Introduction

👋 Introduction

Welcome to the Technical Documentation of Daiana 2.0, the new generation of our AI-driven Agent platform. This version marks a significant advance in capability, flexibility, and user experience. With a completely renewed interface and a focus on customization, Daiana 2.0 allows organizations to create more powerful, intelligent conversational agents adaptable to different business contexts.

This guide is designed to accompany developers, administrators, and technical users throughout the entire implementation and management cycle of Daiana. Here you will find detailed information on the system architecture, configuration options, new features, and best practices for optimal use.

Purpose of the Document​

The objective of this document is to offer a comprehensive and updated view of Daiana 2.0, focusing on its technical capabilities and integration possibilities. Among the main novelties are:

  • Creation and management of personalized agents, with advanced design options both on the platform and in embedded versions.
  • Agent training with mixed knowledge bases, combining local documents, databases, and cloud-stored files like Google Drive.
  • Greater access control and account recovery, allowing administrators to define secure and appropriate methods for their teams.
  • A new, more intuitive and fluid interface, designed to facilitate daily work and improve the end-user experience.

This document is a key resource for thoroughly understanding the platform's operation, facilitating its integration into different environments, and ensuring efficient, secure, and scalable administration.

Target Audience​

Target Audience

  • System Administrators: Who require understanding the daily configuration and administration of the platform.
  • Developers: Who seek to integrate Daiana with other systems or adapt its functionalities to specific needs.
  • Technical Support Team: Who need guides to troubleshoot issues and offer effective support to users.
  • End Users: Who wish to understand how to use the various features of Daiana to improve communication with their customers.