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Version: 1.00

Daianna

Daianna

Welcome to the Daiana Technical Documentation, which is a solution that allows the creation of AI-powered virtual assistants, uses natural language processing and machine learning technologies to provide fast and accurate answers to user questions. This documentation is intended to provide users, developers, and system administrators with a detailed guide on the architecture, configuration, operation, and maintenance of Daiana, ensuring a complete understanding and effective use of the platform.

Document Purpose​

The purpose of this document is to offer an exhaustive view of Daiana's technical components, explaining its functionalities, the system structure, and the security and confidentiality policies that protect the managed information. This document will serve as an essential resource to facilitate the correct and efficient implementation of Daiana in various business configurations and usage scenarios.

Target Audience​

Target Audience

  • System Administrators: Who require understanding the configuration and daily administration of the platform.
  • Developers: Who seek to integrate Daiana with other systems or adapt its functionalities to specific needs.
  • Technical Support Team: Who need guides to troubleshoot problems and offer effective support to users.
  • End Users: Who wish to understand how to use Daiana's various features to improve communication with their customers.

Documentation Structure​

The documentation is structured in an onboarding explaining the main functionality of the application and several main sections detailing each aspect of the platform:

  • System Architecture: Detailed description of Daiana's technical structure and components.
  • System Operation: Explains the different procedures that users can carry out to operate with the system.
  • Confidentiality: Policies and technologies employed to guarantee information protection.
  • Data Security: Strategies and measures implemented to protect data against unauthorized access.
  • Maintenance Policies: Guidelines and procedures established for the update, review, and regular maintenance of the system to ensure its optimal and continuous operation.
  • Change Logs: Documentation of all modifications made to the system, including updates, bug fixes, and improvements, with dates and detailed descriptions of each change.
  • Annexes: Including a glossary of technical terms and use cases illustrating the practical application of Daiana.